Privacy Policy for Baptiste Yoga

Effective Date: April 2018 (Revised August 2021)

At Baptiste Yoga ("Baptiste," "we," "our," "us"), we are committed to protecting your privacy and providing you with a safe, secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile app, membership platform, and make purchases through our services. By using our services, including the Website and app (collectively referred to as "Services"), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless and secure experience. The types of information we collect include:

• Personal Information: When you register for an account, purchase a membership, enroll in programs, or otherwise interact with us, we may collect personal details such as your name, email address, phone number, billing information, and payment details.
• Account Information: We collect information related to your account usage, including your account ID, subscription details, and membership status.
• Usage Data: We collect information about how you interact with our Services, including which pages you visit, what content you access, and how you use our app and platform. This data helps us improve the functionality and user experience of our Services.
• Payment Information: When you make purchases, we collect billing information such as credit card details and billing addresses for transaction purposes. We use third-party payment processors to handle your payments securely.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity and help us personalize your experience.

2. How We Use Your Information

We use your information for several purposes, including:

• Providing Services: To manage your account, process your orders and payments, and provide access to memberships, courses, and programs.
• Improving User Experience: To personalize content and features, improve our app and website, and ensure that our Services meet your needs.
• Communications: To send you transactional emails (such as payment confirmations, updates, and membership reminders) and promotional communications (e.g., offers and new courses). You can opt-out of marketing communications at any time.
• Security and Compliance: To maintain the security and integrity of our Services, monitor for fraudulent activity, and comply with legal obligations.
• Customer Support: To respond to your inquiries and provide customer support.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your data with trusted third-party providers who help us deliver and improve our Services, such as payment processors, customer support platforms, and marketing services.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.
• Business Transfers: If we undergo a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal data, subject to certain conditions and exceptions (such as when we need to retain the data for legal or operational reasons).
• Opt-Out: You can opt-out of receiving promotional communications from us by following the "unsubscribe" instructions in our emails.
• Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some features of our Services may not function properly without cookies.

6. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies before interacting with them.

7. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us to have that data deleted.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise your rights regarding your personal data, please contact us at:

Baptiste Yoga
Email: [email protected]